At Shirt in a Box, our PRIORITY is for you to have a shirt you're happy with.
Sometimes this doesn't happen for different reasons.
That's why we have, an easy, stress free exchange process in place.
How to Instigate a Return or Exchange:
Head to our Returns Portal here where you can process the return/exchange, selecting the suitable solution.
Refunds come in two options store credit, or direct refund (with a handling fee).
We will then give you a returns label, which you can then print out, place on your box and send back to us!
When do I get my money back?
Upon arrival of the return at our HQ. Processing this can take up to 10 days, but we aim to complete it quicker!